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Research & Insights·August 2026·18 min read

Overtourism Isn't About Too Many Tourists. It's About Destinations Falling Behind.

Why infrastructure, accessibility, governance and transparency are the real foundations of sustainable tourism.

By Green Path Alliance

Every summer, the same images dominate international headlines.

  • Historic city centres overflowing with visitors.
  • Long queues at attractions.
  • Congested roads leading to popular destinations.
  • Overcrowded beaches.
  • Residents expressing frustration.
  • Governments introducing visitor caps, tourist taxes or restrictions on access.

The conclusion often appears straightforward:

There are simply too many tourists.

But is that really the problem?

At Green Path Alliance, we believe the discussion deserves a broader perspective.

Tourism has always been one of humanity's greatest opportunities for cultural exchange, regional development and economic prosperity. Millions of people depend on tourism for their livelihoods, while countless communities have flourished because visitors chose to discover them.

Perhaps the question should not be how to reduce tourism.

Perhaps the better question is: How can destinations become better prepared to manage tourism responsibly?

Because overtourism is often not the consequence of too many visitors. It is the consequence of infrastructure, governance and destination management failing to evolve at the same pace as tourism itself.

Instead of treating tourists as the problem, we should begin asking whether destinations have invested enough in preparing for their arrival.

Tourism Has Grown Faster Than Infrastructure

Across Europe and many parts of the world, tourism has expanded significantly over recent decades. Infrastructure has not always kept pace.

  • Road networks.
  • Public transport.
  • Parking facilities.
  • Wastewater treatment plants.
  • Waste collection systems.
  • Visitor centres.
  • Healthcare services.
  • Digital infrastructure.

Many of these systems were originally designed decades ago for permanent resident populations — not for destinations that suddenly multiply in size during peak tourism season.

A coastal municipality designed for 20,000 residents may temporarily host 80,000 or even 100,000 people throughout the summer. The infrastructure has not changed. The demand has. The consequences are entirely predictable.

  • Traffic congestion increases.
  • Waste accumulates more rapidly.
  • Public transport becomes overcrowded.
  • Water consumption rises dramatically.
  • Emergency services experience greater pressure.
  • Residents lose access to facilities they rely upon throughout the year.
  • Visitors leave with an experience that often falls short of expectations.

These situations are frequently described as symptoms of overtourism. In many cases, however, they are actually symptoms of infrastructure operating far beyond its intended capacity.

The problem is not necessarily that destinations attract visitors. The problem is that many destinations continue welcoming increasing numbers of visitors without investing proportionally in the systems that support them.

Sustainable Tourism Begins Long Before Visitors Arrive

Infrastructure rarely receives the same attention as recycling programmes, eco-labels or carbon reduction initiatives. Yet it may be one of the most important pillars of sustainable tourism.

A sustainable destination is not simply one that protects nature. It is one that prepares itself to welcome visitors responsibly.

Investment in roads, railways, public transportation, pedestrian zones, wastewater treatment, renewable energy, digital infrastructure, waste management and climate resilience all contribute directly to sustainability.

When destinations become more efficient, pressure on natural resources decreases. Visitors disperse more effectively. Communities experience fewer disruptions. Environmental impacts become easier to manage.

In many respects, good infrastructure is environmental protection in practice.

Accessibility Determines Where Tourists Go

Transportation remains one of the most underestimated contributors to overtourism. Visitors naturally choose destinations that are easiest to reach. This is entirely understandable.

If one destination offers direct flights, efficient rail services, integrated public transportation and reliable regional mobility, while another requires several complicated transfers or a private vehicle, most travellers will choose the simpler option.

The consequence is predictable. The same destinations become increasingly crowded. Meanwhile, many remarkable places remain overlooked.

  • Not because they lack beauty.
  • Not because they lack culture.
  • Not because they lack authentic experiences.
  • Simply because they are difficult to access.

Accessibility shapes tourism demand far more than many destination strategies acknowledge.

Hidden Gems Need Better Connections — Not Better Marketing

Countries such as Croatia and Italy demonstrate this challenge particularly well. Their famous coastal destinations attract millions of visitors every year. Yet beyond these internationally recognised locations lie hundreds of extraordinary communities.

  • Historic villages.
  • Mountain regions.
  • Protected landscapes.
  • Family-owned wineries.
  • Traditional restaurants.
  • Small museums.
  • Nature reserves.
  • Local farms.

Increasingly, these are exactly the authentic experiences modern travellers seek. The difficulty is not attractiveness. It is accessibility. Many of these destinations remain realistically reachable only by private vehicle. For international visitors, this often becomes an unnecessary barrier.

Imagine if regional rail services, coordinated bus networks, shuttle connections and integrated ticketing systems connected these communities more effectively.

  • Visitors would naturally explore beyond the most famous destinations.
  • Economic benefits would spread more evenly across regions.
  • Small businesses would welcome new opportunities.
  • Communities that currently receive little tourism would begin participating in its benefits.
  • Pressure on heavily visited destinations would naturally decrease.

This is not about forcing tourists away from iconic locations. It is about making more destinations realistically accessible. Better mobility creates better tourism distribution.

Better Distribution Is Better Than Restriction

Much of today's discussion around overtourism focuses on limiting visitor numbers. In certain environmentally sensitive areas, restrictions may indeed be necessary.

  • National parks.
  • Protected ecosystems.
  • Historic monuments with limited carrying capacity.

These places require careful protection. However, for the vast majority of destinations, a more sustainable solution is not fewer tourists. It is better visitor distribution.

When travellers have access to reliable transportation, accurate information and attractive alternatives, they naturally diversify their journeys. This creates benefits for everyone.

🧭

Visitors discover authentic experiences

🏪

Local businesses receive new opportunities

🌍

Communities participate more actively

📈

Economic benefits spread more evenly

🏔️

Pressure on iconic destinations eases

♻️

Tourism becomes more resilient

Growth does not disappear. It becomes better distributed. This is one of the key principles behind sustainable destination management.

Governance Means Preparing Before Problems Become Crises

Infrastructure alone cannot solve overtourism. Governance determines whether destinations are prepared for challenges they already know will arrive.

Climate change provides one of the clearest examples. Longer droughts. Heatwaves. Water scarcity. Wildfire risks. These are no longer exceptional events. They are increasingly becoming part of tourism planning.

No government can prevent a drought. However, governments can significantly reduce its impacts through preparation.

  • Investing in resilient water infrastructure.
  • Reducing losses within water distribution systems.
  • Supporting water recycling technologies.
  • Improving environmental monitoring.
  • Developing emergency response plans.
  • Strengthening cooperation between tourism businesses and local authorities.

These are all examples of governance in practice. Yet one of the most effective tools requires relatively little financial investment.

Transparency.

At Green Path Alliance, we believe visitors should not first learn about environmental challenges after arriving at their destination. They should understand them before they travel.

If a destination is experiencing exceptional drought conditions, visitors should know why water conservation measures have been introduced. Why towel and linen reuse programmes are encouraged. Why decorative fountains may be temporarily switched off. Why irrigation schedules have changed. Why certain recreational activities may be temporarily adjusted.

When travellers understand why these measures exist, they are significantly more likely to support them.

Transparency transforms restrictions into shared responsibility. Visitors stop being passive consumers. They become active partners in protecting the destination they chose to visit.

Education does not begin at the hotel reception. It begins before arrival. Destination websites. Booking confirmations. Travel agencies. Mobile applications. QR-based visitor guides. These communication tools allow destinations to prepare visitors before they even pack their luggage.

Good governance is therefore not only about regulations. It is about communication. It is about trust. It is about building a partnership between destinations, tourism businesses and travellers.

Because sustainable tourism is not achieved simply by managing tourists. It is achieved by helping them become part of the solution.

Seasonal Ecological Debt: A Responsibility Beyond the Tourist Season

Every successful tourism season leaves something behind.

  • It leaves memories.
  • It creates employment.
  • It supports local businesses.
  • It generates tax revenue.
  • It encourages cultural exchange.

But it also leaves something that is discussed far less often. It leaves environmental pressure.

  • Roads require maintenance after months of intensive use.
  • Walking trails become eroded.
  • Protected areas require restoration.
  • Public spaces require cleaning and repair.
  • Waste management systems operate beyond their normal capacity.
  • Water resources experience significantly higher consumption.
  • Local ecosystems absorb pressure that may take months to recover.

At Green Path Alliance, we describe this accumulated environmental burden as Seasonal Ecological Debt.

Seasonal Ecological Debt is the environmental pressure accumulated during periods of intensive tourism that should be repaid through restoration, investment and continuous improvement once visitor numbers decline.

Just as financial debt cannot continue growing forever without consequences, environmental pressure cannot continue accumulating without affecting the destination itself.

Every successful tourism season should therefore be followed by an equally important restoration season. The quieter months provide governments and destination managers with an opportunity to repay this ecological debt.

  • Restoring walking trails.
  • Rehabilitating natural habitats.
  • Modernising wastewater treatment facilities.
  • Expanding renewable energy infrastructure.
  • Improving public transportation.
  • Replacing ageing utilities.
  • Increasing urban greenery.
  • Supporting biodiversity projects.
  • Improving digital visitor management.
  • Preparing communities for the following tourism season.

The strongest destinations understand that sustainability is not measured only during July and August. It is measured by what happens throughout the entire year.

Digital Infrastructure Is Sustainable Infrastructure

Infrastructure is no longer limited to roads, bridges and railways. Digital infrastructure has become equally important.

  • Real-time visitor information.
  • Digital ticketing.
  • Integrated transport applications.
  • Reservation systems.
  • Live occupancy monitoring.
  • Destination mobile applications.
  • QR-based interpretation.
  • Visitor flow analysis.
  • Artificial intelligence.

These technologies allow destinations to respond before congestion becomes a problem.

Imagine arriving at a famous attraction only to discover that visitor capacity has already been reached. Now imagine receiving that information beforehand together with recommendations for nearby attractions, local businesses or cultural experiences.

The visitor still enjoys the destination. Local businesses benefit. Pressure is distributed more evenly. Everyone gains.

Technology should never replace authentic travel experiences. Its purpose is to help people make better decisions. Digitalisation therefore becomes another form of sustainability — it improves efficiency without reducing the quality of travel.

Communities Must Benefit Alongside Visitors

Tourism cannot be considered sustainable if only visitors benefit. Local communities must benefit as well. This goes beyond employment.

  • Reliable public services.
  • Accessible transportation.
  • Protected public spaces.
  • Thriving local businesses.
  • Affordable infrastructure.
  • Cultural preservation.
  • Community participation.

When tourism becomes concentrated within only a few streets, attractions or neighbourhoods, economic benefits often become concentrated there as well. However, when visitors are encouraged to explore wider regions, opportunities spread naturally.

  • Family-owned accommodation providers.
  • Traditional restaurants.
  • Small museums.
  • Craft producers.
  • Nature guides.
  • Local farms.
  • Regional wineries.
  • Community organisations.

Everyone becomes part of tourism's success. This is one of sustainable tourism's greatest strengths. It creates opportunity without requiring every destination to become the next international hotspot.

Sustainability Is Built on Trust

Tourism has always depended on trust.

  • Visitors trust destinations to provide safe, authentic and enjoyable experiences.
  • Communities trust tourism to improve — not diminish — their quality of life.
  • Businesses trust governments to provide stable conditions for investment.
  • Governments trust businesses to operate responsibly.

None of these relationships can function effectively without transparency.

Transparency is not simply publishing sustainability reports. It is honest communication. Sharing challenges openly. Explaining decisions. Providing reliable information. Educating visitors. Listening to local communities.

When destinations communicate openly, visitors understand their role. They understand why certain measures exist. Why some areas require protection. Why conserving water matters during drought. Why respecting local customs contributes to stronger communities.

Transparency transforms compliance into cooperation. And cooperation is one of the most valuable sustainability resources any destination can possess.

How the GRAIL Framework Approaches Overtourism

Within the Green Path Alliance's GRAIL Framework, overtourism is not treated as an isolated tourism problem. It is understood as the outcome of interconnected management decisions.

Every destination possesses different circumstances. Different geography. Different visitor numbers. Different infrastructure. Different communities. Different risks. For that reason, solutions must also be interconnected.

G

Governance

Evaluates strategic planning, transparency, stakeholder collaboration and long-term decision making.

R

Responsibility & Social Impact

Considers residents, workforce wellbeing, cultural heritage and community participation.

A

Adaptation & Risk

Examines preparedness for climate change, seasonal pressures, water scarcity and future uncertainties.

I

Implementation & Operations

Evaluates transportation, infrastructure, waste management, operational efficiency and visitor services.

L

Long-Term Sustainability

Considers whether today's tourism development strengthens or weakens tomorrow's destination.

The framework therefore asks a different question than many traditional tourism discussions.

Not: “How many tourists should arrive?”

But rather: “Is the destination prepared to welcome them responsibly?”

That single question changes the entire discussion.

Looking Beyond the Headlines

Overtourism will remain one of tourism's defining challenges throughout the coming decades.

  • Climate change.
  • Changing travel patterns.
  • Growing international mobility.
  • Digital booking platforms.
  • Cruise tourism.

All will continue shaping visitor behaviour. Reducing tourism alone is unlikely to provide lasting solutions. Preparation will.

  • Prepared destinations invest in infrastructure before congestion appears.
  • They strengthen public transportation before visitors begin searching for alternatives.
  • They restore ecosystems after intensive tourism seasons.
  • They repay their Seasonal Ecological Debt through continuous investment and environmental restoration.
  • They communicate transparently before problems become crises.
  • They educate visitors before arrival.
  • They distribute tourism rather than simply restricting it.

Most importantly, they understand that sustainability is not achieved by limiting opportunity. It is achieved through better management.

Tourism itself is not the challenge. Poor preparation is.

The destinations that recognise this today will become the destinations travellers continue choosing tomorrow. Because the future of tourism will not be determined by how many visitors arrive. It will be determined by how prepared destinations are to welcome them responsibly.

Sustainable tourism is not about travelling less.

It is about building destinations that are ready for tomorrow.

References

The following authoritative sources informed this article and provide further reading on overtourism, destination governance, sustainable infrastructure, and visitor distribution strategies.

UN Tourism

Tourism and the Sustainable Development Goals (SDGs)

Official UN Tourism resources on how the tourism sector contributes to the 17 Sustainable Development Goals, including responsible consumption, climate action, and sustainable cities.

unwto.org

Global Sustainable Tourism Council

GSTC Destination Criteria

The internationally recognised framework for sustainable destination management, covering sustainable management, socioeconomic impacts, cultural heritage, and environmental stewardship.

gstcouncil.org

European Commission

Transition Pathway for Tourism

The EU's co-created roadmap guiding the tourism ecosystem through a green and digital transition, including infrastructure investment, visitor distribution, and destination resilience.

tourism.ec.europa.eu

European Environment Agency

Transport and Environment in Europe

EEA analysis of transport's environmental impacts in Europe, including emissions, mobility patterns, and policy options for sustainable transport infrastructure.

eea.europa.eu

United Nations Environment Programme

Making Tourism More Sustainable: A Guide for Policy Makers

A foundational policy guide by UNEP and UN Tourism offering frameworks for governments and destinations seeking to shift tourism onto a more sustainable pathway.

unep.org

European Travel Commission

Destination Resilience and Visitor Distribution

ETC publications exploring sustainable destination management, overtourism responses, visitor redistribution strategies, and regional tourism development across Europe.

etc-corporate.org

European Investment Bank

Climate Adaptation and Resilient Infrastructure

EIB reports on financing climate adaptation, resilient infrastructure investment, and sustainable urban development — including tourism-relevant infrastructure.

eib.org

Organisation for Economic Co-operation and Development

OECD Tourism Trends and Policies

Biennial OECD report tracking global tourism performance, policy responses to overtourism, destination governance frameworks, and sustainable tourism investment priorities.

oecd.org

European Commission — Climate-ADAPT

Climate Adaptation for Regions and Tourism Destinations

EU guidance on integrating climate adaptation into regional planning and tourism destination management, including water resilience, heatwave risk, and seasonal pressures.

climate-adapt.eea.europa.eu

UNESCO

Sustainable Management of World Heritage Destinations

UNESCO research and guidance on managing visitor pressure at World Heritage Sites, balancing conservation with access, and building governance frameworks for heritage tourism.

whc.unesco.org

Dodds, R., & Butler, R. (Eds.) — Routledge

Overtourism? Understanding and Managing Urban Tourism Growth beyond Perceptions

An academic volume examining the roots and realities of overtourism, with case studies from cities and destinations experiencing tourism pressure and governance challenges.

routledge.com

Milano, C., Novelli, M., & Cheer, J. M. (Eds.) — Routledge

Overtourism: Lessons for a Better Future

Interdisciplinary perspectives on overtourism, exploring governance responses, community impacts, digital tools, and pathways toward more equitable and sustainable visitor management.

routledge.com

Saarinen, J., Rogerson, C. M., & Hall, C. M. — Routledge

Sustainable Tourism: Principles, Contexts and Practices

A comprehensive academic text exploring the theoretical foundations, policy frameworks, and practical application of sustainable tourism across diverse destination contexts.

routledge.com

Nature-Based Tourism Research — Routledge

Managing Visitor Experiences in Nature-Based Tourism

Research on visitor management strategies, destination carrying capacity frameworks, and sustainable planning for nature-based and protected area tourism.

routledge.com

Disclaimer: This article is intended for informational and educational purposes only. Green Path Alliance helps tourism organizations and destinations strengthen sustainability management through practical implementation, governance frameworks, and continuous improvement. References link to publicly available resources from recognised international organisations and academic publishers.

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